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Tools for talking

I gave a talk a couple of years ago called Tools for Talking.

I'm preparing a new talk, which, in some ways, is a sequel to this one. As part of that prep, I thought it might be useful to write some short summaries of each of the tools outlined here, with links to resources on them.

  • Powerful Non Defensive Communication
  • Non Violent Communication
  • Active Listening
  • Appreciative Inquiry
  • Transactional Analysis
  • The Drama Triangle vs
  • The Empowerment Dynamic
  • The 7 Cs

So I might try to make a start on that over the next week or so.

 

In the meantime, here's the slides:

And here's the video of the presentation at DrupalCon Barcelona