I gave a talk a couple of years ago called Tools for Talking.
I'm preparing a new talk, which, in some ways, is a sequel to this one. As part of that prep, I thought it might be useful to write some short summaries of each of the tools outlined here, with links to resources on them.
- Powerful Non Defensive Communication
- Non Violent Communication
- Active Listening
- Appreciative Inquiry
- Transactional Analysis
- The Drama Triangle vs
- The Empowerment Dynamic
- The 7 Cs
So I might try to make a start on that over the next week or so.
In the meantime, here's the slides:
Tools for talking from Donna Benjamin
And here's the video of the presentation at DrupalCon Barcelona
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